FAQ

FAQ2021-02-09T15:28:52+01:00
When does Pumps & Valves take place?2021-02-10T11:47:32+01:00

26-28 OCTOBER 2021

What are its opening hours?2021-02-10T11:54:35+01:00

From 9.30 to 18.00

How much is the admission fee?2021-02-10T11:57:33+01:00

More information soon

What public transport connections with the airport are there?2021-02-10T12:09:56+01:00

To reach the airport from the BEC via public transport, take Line 2 of the Metro to San Mamés station, which connects with the Termibus bus station. Buses to the airport depart every 30 minutes. There is also a taxi rank at the north entrance to the BEC. The airport is about 20 minutes away, and the cost is around €30.

Could you provide me with a weelchair?2021-02-10T12:11:25+01:00

Yes: go to the information desk on the day of your visit for directions as to where to pick up a chair.

Disabled access2021-02-10T12:12:48+01:00

The Bilbao Exhibition Centre has lifts for accessing the complex from the car park and the exhibition halls from the central Atrium.  It is a fully accessible building.

Are there any hire-car companies nearby?2021-02-10T12:14:19+01:00

Several hire-car firms operate out of Bilbao airport.

What number should I telephone in case of an emergency?2021-02-10T12:16:23+01:00

For general emergencies, dial 112.

Can I store my luggage at the BEC?2021-02-10T12:18:54+01:00

Suitcases and coats can be left in the cloakroom facilities.  The fee is €2.

Are there banking facilities on site?2021-02-10T12:21:48+01:00

BEC has two ATMs (Kutxabank and Banco Santander) at the entrance of Torre BEC building, where offices are located.

Is there WiFi?2021-02-10T12:24:36+01:00

Yes, visitors, exhibitors and other users of BEC can connect to the Internet free of charge from anywhere in the exhibition site.

The service offers 9 hours connection each day at 512 K. Therefore, users requiring a service with greater capacity or for a longer time must contract it directly through the payments gateway.

To do so, the service requires basic registration details, or in other words, name, surname, mobile telephone and e-mail.

Is smoking permitted at the BEC?2021-02-10T12:27:25+01:00

Smoking is forbidden by law in all enclosed venues.

Does the complex have parking facilities? If so, how much do they cost?2021-02-10T11:51:57+01:00

The Bilbao Exhibition Centre has indoor parking for 4000 vehicles.

The car park charges are €2 for the first hour and €1.4 per hour thereafter, with a maximum of €15 per day.

I have registered but my ticket has not yet been e-mailed to me2021-04-08T12:52:57+02:00

Accreditations are e-mailed just before the date of the event, not at the time of registration. If you have still not received your accreditation by e-mail 15 days prior to the opening, please contact us on [email protected].

I have lost my accreditation or e-ticket. What should I do?2021-04-08T12:51:05+02:00

You are already registered on our system, so please do not attempt to re-register.  Before the event, e-mail us at [email protected] and ask us to re-send your accreditation. Alternatively, go to any visitor registration desk during the event itself and give your full name and company details: we will locate you on our system and print out an accreditation for you.

How do I get to the BEC?2021-04-08T13:00:28+02:00

Full information is available on the BEC website at Information / Getting to BEC

Are there any special offers on air fares for visitors to the Pumps & Valves?2021-04-08T13:05:29+02:00

Information on special offers for travel and accommodation for the Pumps & Valves is available on the website under Information / Travel & Accommodation.

Is there a travel agency on site?2021-04-08T12:49:56+02:00

Yes, there is a travel agency in the Central Atrium of the complex.  You can also contact the official travel agency of the BEC.  Full information is available on the website under Visitors/ Travel & Accommodation

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